Information questions

Frequently Asked Questions

How can I contact your customer support team?

You can reach our friendly customer support team by filling out the contact form on our Contact Us page or by sending an email to info@sanovitum.com We strive to respond to all inquiries within less than 8 working hours.

What is the Return Address?

Our RETURN ADDRESS is: 868 Spruce St. Lawrenceville NJ 08648

Before sending back the returned products, please reach out to our Customer Service at info@sanovitum.com

We will support you during the whole return process.

How long will it take to receive my order?

Our estimated delivery time is typically 3-9 business days within the USA. Please note that shipping times may vary depending on your location and other external factors.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express) as well as PayPal and Stripe for secure and convenient payment processing.

What is your return policy?

We have a hassle-free return policy. If you are not satisfied with your purchase, please contact our customer support within 30 days of receiving your order for assistance with returns or exchanges. We do not charge any restocking fee. Please check our Return Policy at the bottom of the page for details.

Are your products made with natural ingredients?

Yes, we prioritize using natural ingredients whenever possible. We are committed to offering high-quality products that are both effective and mindful of your well-being.

Can I change or cancel my order after it has been placed?

We aim to process orders promptly; however, if you need to make changes or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request.

Information about us

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